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We are delighted to connect with you! If you have any questions, comments, or need assistance, please don’t hesitate to get in touch. You can do so by filling out the contact form below. Our team is committed to promptly responding to all your inquiries. Additionally, you can reach us via email at info@hersh.it

Your opinion matters to us, and we are here to assist you in every way possible. Thank you for choosing to reach out to us!

show room
Hersh Bike srl
Via Milano, 57
20821 Meda - MB
Showroom open by appointment
administration
Hersh Bike srl
via Leonardo Da Vinci, 6
22020 Faloppio (Como)
Italy

Any questions? We're here to listen and provide answers.

All your questions, and our answers.

A custom frame is a frame built to the customer's anthropometric measurements and postural needs.

Maximum comfort and improved performance, as the frame is designed to perfectly fit your body, providing a more comfortable and efficient riding position.

The customization process begins with a thorough consultation with one of our experts in custom bicycles. During this phase, we will discuss your needs, riding preferences, physical dimensions, and pedaling style. Precise measurements will then be taken to ensure the frame is optimally designed for you. Upon order confirmation, we will require a 50% deposit to proceed with frame production. The balance must be paid before delivery or shipment.

Painting and finishing options are customizable, and you will work with our expert to define the graphics.

The time required to receive a custom frame/bicycle typically ranges from 60 to 90 days. During the initial consultation, we will provide a more accurate estimate of delivery times based on your needs and the details of the customized frame.

We use only certified high-quality composite carbon material.

Perché il carbonio è estremamente leggero e resistente, offre un'incredibile rigidità e assorbe le vibrazioni, rendendo la bicicletta performante e comoda.

We use the hand-wrapping technique.

A frame is considered handcrafted when it is made by hand, built according to the customer's request, offering quality and exclusivity only achievable when a product is handmade by skilled artisans.

Our frames are marked with 24-carat gold leaf applied by hand to the top tube and head tube, enhancing your frame with real gold.

We accept a wide range of payment methods, including credit cards, bank transfers, PayPal, Google Pay, and Apple Pay. All details regarding accepted payment methods are available during the checkout process on our website www.orocycle.com

Certainly, if you choose to purchase only the frame, we will provide you with all the technical information to pass on to the professional who will handle the assembly.

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